What is ST Pay?

ST Pay is a ShareTrip product and is not just a payment solution; it's your passport to seamless transactions and hassle-free travel experiences. ST Pay is our innovative payment platform designed to enhance your journey and simplify your transactions. It's the key to unlocking a world of convenience and security in the palm of your hand.

ST Pay Registration Process

Step 1: Open ShareTrip App
Step 2: Tap ST Pay Explore
Step 3: Enter Mobile Number
Step 4: Enter Verification Code
Step 5: Set Security Pin
Step 6: Capture NID Image > Take Selfie > Registration Complete.

Kindly visit here, to easily understand the registration process 

Why ST Pay?

Seamless Transactions:
Say goodbye to the complexities of traditional payment methods. With ST Pay, your transactions are streamlined, ensuring a smooth and efficient process.

Enhanced Security:
We prioritize your peace of mind. ST Pay employs state-of-the-art security measures, safeguarding your financial data for secure transactions.

PSP License:ST Pay holds a prestigious Payment Service Provider (PSP) license, under Green & Red Technology Ltd, (https://www.bb.org.bd/en/index.php/financialactivity/paysystems), establishing trust and compliance with regulatory standards. Our compliance ensures that we meet industry standards, providing you with a trustworthy payment platform.

Innovative Features:
Stay ahead in the digital payment landscape with ST Pay's innovative features. We continuously strive to bring you cutting-edge solutions, enhancing your overall payment experience.

Integration with ShareTrip Ecosystem:
ST Pay seamlessly integrates with the ShareTrip ecosystem, creating a cohesive environment for travel and financial transactions. Enjoy a unified experience, bridging the gap between travel, payments, and convenience.

Promotional Campaign:
Unlock exclusive benefits with ST Pay's promotional campaigns. From cashbacks to special offers, we believe in making your transactions not only efficient but also rewarding.

Features of ST Pay

Add Money with Ease:
Effortlessly load your ST Pay wallet from cards and Mobile Financial Services (MFS), enjoying flexibility for a seamless experience.
Current Sources: Visa, MasterCard, Amex, Nagad, Upay.

Swift Send Money:
Experience the convenience of instant money transfers. Whether splitting bills or sending money to family, it's quick, secure, and hassle-free.

Effortless Bill Payments:
Bid farewell to queues. Settle your bills with a few taps, ensuring smooth and stress-free transactions.

Money Transfer:
Access your funds effortlessly by transferring money directly to your bank account and/or Visa Debit card from the ST Pay platform

Transaction History:
Keep tabs on your financial journey with ST Pay's Transaction History feature. Access a detailed record of your transactions, monitor pending, and stay informed with real-time updates

Transaction Type

Daily Limit

Monthly Limit

Minimum Amount (Per Transaction)

Maximum Amount (Per Transaction)

Daily Count

Monthly Count

Add Money

1,00,000

4,00,000

50 

50,000 

25

100

Send Money

1,00,000

4,00,000

1 

50,000 

25

100

Money Transfer

1,00,000

4,00,000

100 

50,000 

25

100

Pay Bill

4,00,000

4,00,000

1 

4,00,000 

25

100

Payment

4,00,000

4,00,000

1 

4,00,000 

50

100

Frequently Asked Question

Who is eligible for ST Pay Service?
Anybody with a valid NID, Bank Accounts/MFS Account and phone number.

What are the services provided by ST Pay?
Add money, Send money, Receive money, Transfer to bank, Request money, Bill payment, QR Payment.
­­­­­­­­
What is the source for Add Money?
From Card- Visa, MasterCard & Amex
From MFS- Nagad and Upay

How do I add money to my ST Pay Account?
Click add money > Choose your preferred method (Cards/MFS). > Input the amount> Input Payment Details as instructed > Click Pay > Money added successfully.
Click here to learn how to add money on ST Pay.

Is there any charge/fee applicable while adding money to ST Pay?
Adding money to ST Pay is entirely free, and there are no additional charges or fees imposed by ST Pay.
Note: Any charge/fee may be imposed by the issuer bank. For details, pls contact with your cards's issuer bank

How to send money from ST Pay?
Click send money > Put the phone number you want to send money to > Enter the amount > Insert ST Pay PIN > Click Continue
Click here to learn how to send money from ST Pay

Why do I need to add a bank beneficiary?

To ensure smooth transactions and increase your monthly transaction limit. Without adding a bank account your monthly transaction limit is capped at BDT 10,000.

How do I add a bank beneficiary?

Follow these steps to add your bank account:

• Go to More > Add Bank Beneficiary
• Select your Bank Name
• Enter your Branch Name and Account Number
• Click Submit

What happens after I add a bank beneficiary?

Once you add and verify your bank account, your transaction limit will increase from BDT 10,000 to BDT 400,000.

How long does ST Pay take to verify a bank account?

Once you submit your bank account details our team will verify your account within 3-5 working days.

How does ST Pay verify a user's bank account?

We send a small amount to your provided bank account as part of the verification process. You will then need to enter the exact amount received in the designated section of the app. If the system matches the input then your account will be verified and you'll unlock the highest monthly transaction limit available.

How to transfer money from ST Pay?
Click on transfer > Select the bank Account > If no bank account was already added you will have to add a bank account first > Enter amount > Enter PIN > click on confirm to initiate transfer.
Click here to learn how to transfer money from ST Pay

Is there any charge applicable in withdraw money from ST Pay?
Yes, 1% charge is applicable while transfer of fund to Bank from ST Pay. 
Note: withdraw money is only applicable to bank.

How long does it take to transfer money from ST Pay to a Bank Account?
Instant Transfer: The amount is credited to your bank account near real time.
Regular Transfer: The transfer takes 1–2 working days to be credited to the bank account.

Is there any charge applicable to add money in ST Pay?
No, there is no charge to add money to your ST Pay account.

Is there any interest earned on the balance in ST Pay?
No, ST Pay does not offer any interest on the balance in the ST Pay e-wallet.

Can I have more than one ST Pay account?
No, each user is allowed only one personal ST Pay account against one NID.

Can I withdraw money from an ATM?
No, it is not possible to withdraw ST Pay balance from an ATM.

What happens if I fail to log in consecutively three times?
Three consecutive failed login attempts will temporarily block your account. Contact ST Pay customer service for assistance.

What happens to dormant accounts?
Dormant accounts (zero transactions for more than 3 months) may be deactivated. To reactivate, contact ST Pay customer service.

If my card was charged but ST Pay balance not updated. What should I do?
Sometimes Gateway, banks or card processors take a few minutes to confirm transactions. If your card has been charged, your ST Pay wallet will usually be updated automatically within a short time. If the balance is not updated after a reasonable time ST Pay support team will verify and complete the update.