
Where does Air Arabia fly to?
Currently, Air Arabia flies to over 70 international destinations, including Abu Dhabi, Dubai, Armenia, Egypt, Jordan, Morocco, Saudi Arabia, Singapore, Dhaka etc.

What is my allowance for checked baggage?
Air Arabia allows passengers to pay for baggage according to their luggage weight. They also allow you to check baggage weight before boarding and modify baggage rates accordingly. For more information about baggage weight and rates, please click here.

What is the piece concept?
The piece concept means the total number of pieces a single passenger is allowed while travelling. When you exceed the total number of bags permitted, you will be charged for the extra baggage even though you have not exceeded the total free baggage allowance.

How will my baggage allowance be calculated?
Air Arabia calculates baggage weight according to what you are willing to pay. Based on that, you can adjust your baggage weight. However, the only baggage allowance available for purchase at the airport is 20 KG; additional weight will be subject to excess baggage rates. The maximum weight permitted per individual piece of baggage is 32 kg with dimensions of 160 centimetres (W+D+L).

What is Hand baggage allowance in Air Arabia?
When you fly with Air Arabia, you will receive a free hand baggage allowance of 10 kg. The dimension for the baggage should not exceed 22 x 16 x 8 inches (55 x 40 x 20 cm).

What is the baggage allowance for passengers travelling with infants?
For infant passengers under two years of age, Air Arabia allows a standard-sized bag for items required for infants during the flight.

Can I cancel my booking?
Indeed, you can easily cancel your booking online. Follow the steps at Manage Booking on the Air Arabia website. If you got your ticket from ShareTrip, simply email us at flight@sharetrip.net.

Do I have to pay any fees for changing my ticket?
You will be charged fees for changing the ticket based on your ticket fare condition. When you make changes online, you will find the charges applicable for your change in tickets.

How do I change my trip's details online after completing the booking?
Visit Air Arabia’s website Manage My Booking section and make changes to your booking according to your need. You might endure a charge for specific differences depending on the fare status. Or email us at flight@sharetrip.net if you have booked tickets at ShareTrip.

What happens to my seat or meal request if I change a booking?
Your previous seat selection or meal choice is not saved when you change the booking. You need to make a selection for new flights again.

What happens if my booking goes up in price after making changes?
Ticket prices are variable and can change anytime without prior notice. After making changes, if the price goes up, you need to pay the extra amount to confirm your booking.

Can I make changes online for only one passenger in the booking?
Any changes online apply to everyone in the booking. So you cannot make changes online for only one passenger. However, you may contact Air Arabia via email or a travel agent for a single information change.

What if I have special medications that I must carry with me?
It would be best to carry the prescription with special medication whenever you board any flight. As travel regulation differs from country to country, you may consult with your physician and even contact the local embassy to stay assured of your travel.

How do I check flight status on Air Arabia?
Visit the Air Arabia website and click on the status page for your flight status update. If you cant find the page, click here.

Can I check to see if the payment for my ticket has been successful?
After successful online payment, you will receive an itinerary receipt from Air Arabia. From there, you can be sure of your online payment. Also, you can easily log into the website by clicking on my booking link and viewing your flight details and payment status.

Why did I not receive my booking confirmation SMS?
You may not receive a confirmation SMS if you confirm your booking outside UAE. However, you will receive an email confirmation with the itinerary receipt.

Can my pet travel with me?
On an Air Arabia flight, you can only carry Falcons in the cabin of an Air Arabia flight. For details about animals and pets in the cabin of Air Arabia, click here.