
Why use ShareTrip to book Malaysia Airlines flights?
At ShareTrip, we deliver the best price while comparing every available flight price of Malaysia Airlines for your favourite destinations. With us, you will get the lowest fares and the best suitable options for your trip without worrying about any hidden fees.

What is my allowance for checked baggage?
ADULT / CHILD
Business Suite: 50 KG Max
Business Class Cabin: 40 KG Max
Economy Class Cabin: 30 KG Max
INFANT: 10 KG MAX

What is the weight and piece concept?
Weight concept, you may carry as much weight as maximum capacity for your desired class.
For example, your maximum carry weight is 40 kg, your total luggage weighs 40 kg or less.
Piece concept, you may carry as many pieces for your desired class
For example, you may have a maximum of 2 pieces of baggage for your preferred travel destination.

What is my allowance for cabin baggage?
Business Suite/ Cabin Class: 14 KG Max, Cabin Baggage: 2, Personal Item: 1
Economy Cabin Class: 7 KG Max, Cabin Baggage: 1, Personal Item: 1

Will I have to pay any cancellation fee?
Yes, you have to bear a cancellation fee for every cancellation in Malaysia Airlines. For more, visit Terms and Conditions.

My child has special needs; is he eligible to travel alone?
Yes, your child with special needs may be eligible to travel alone following the guideline and instructions of Malaysia Airlines’ crew. For more, click here.

Can I make the wheelchair request?
You can make a wheelchair request through Malaysia Airlines global customer service or Ticketing office 48 before your flight.

Do you offer a specific counter for the elderly or senior citizens?
Unfortunately, there is no specific counter for the elderly or senior citizens.

I would like a refund on my ticket, who should I contact?
For refund issues, please contact Malaysia Airlines Global Contact Centre or your authorised agent of Malaysia Airlines.

Where can I purchase the Shuttle Fare?
You can purchase the Shuttle Fare through Malaysia Airlines Ticket Office, Website or Authorised Agents.

Can I bring live animals?
Unfortunately, the carriage of domestic animals is prohibited on Malaysia Airlines. But with Malaysia Airlines authority’s permission and guideline, you may carry them in the cargo.